Support

Support can currently only be provided on site to a very limited extent. If you absolutely require an on-site appointment, please make an appointment with an ITSC employee in advance!

IT support is usually available for you from 10:30 to 14:00 in the IT Service Center office. Here we are available to answer any questions you may have about using and setting up our services. We are also happy to help you with other technical questions or problems, but please understand that we may have to give priority to other urgent work. In this case, it is advisable to arrange a fixed appointment with an ITSC employee.

Due to the ongoing pandemic, the rental of devices is currently only possible to a limited extent!

Teaching staff and employees of the university can be provided with a workstation PC or laptop by the IT Service Center for their official activities at the HfMT. All devices are equipped with Windows 10 and Microsoft Office as standard and can be supplemented with additional software if required. Please contact us by e-mail as early as possible so that we can prepare a device with the necessary equipment.

We also offer students the opportunity to borrow devices at short notice and for a limited period of time.